FAQ

 
 
 
Where is the shop based?
 
The shop is based in Montréal, Québec in Canada.
 
 
What is the shop's exchange and return policy?
 
At present, there are no refunds or exchange. All sales are final.
 
 
Where do you ship to?
 
We ship worldwide.
 
 
How long will it take to receive my order?
 
Items are shipped out within 3 business days.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
 
 
Shipping & delivery
 
Shipping rates are calculated by each order's weight, size, and destination. Each order is wrapped and prepared with care and shipped either in a bubble envelope or, if needed, in a box.
 
 
What types of payment do you accept?
 
We accept Paypal and, on occasion, money orders.
 
 
Do you take special requests?
 
Feel free to tell me any ideas you may have for handmade or commercial products, and if they are appropriate for the store I will definitely try my best to incorporate them! If you want to request something as a special order, please don't hesitate to message me!